/* DIFI Helpdesk design system. Tokens are the single source of visual decisions. */
:root {
    --hd-sidebar: #F5F0F4;
    --hd-header: #E9DFFF;
    --hd-text: #17131B;
    --hd-muted: #746d7b;
    --hd-canvas: #faf9fb;
    --hd-surface: #ffffff;
    --hd-border: #e7e2e9;
    --hd-border-strong: #d3cbd9;
    --hd-accent: #69508b;
    --hd-accent-hover: #533c71;
    --hd-chart-secondary: #b8a3cb;
    --hd-selected: #e8dff0;
    --hd-danger: #a73545;
    --hd-danger-bg: #fff1f3;
    --hd-info-bg: #f4f1fa;
    --hd-radius: 7px;
    --hd-radius-lg: 11px;
    --hd-space-1: 4px;
    --hd-space-2: 8px;
    --hd-space-3: 12px;
    --hd-space-4: 16px;
    --hd-space-5: 24px;
    --hd-space-6: 32px;
    --hd-font: "Segoe UI", -apple-system, BlinkMacSystemFont, "Helvetica Neue", sans-serif;
    --hd-text-xs: 12px;
    --hd-text-sm: 13px;
    --hd-text-base: 14px;
    --hd-text-lg: 17px;
    --hd-text-title: 24px;
    --hd-control-height: 36px;
    --hd-control-small: 28px;
    --hd-grid-row-height: 36px;
    --hd-sidebar-width: 224px;
    --hd-header-height: 60px;
    /* Map retained component libraries to the same design tokens. */
    --primary: var(--hd-accent);
    --on-primary: #fff;
    --primary-container: var(--hd-header);
    --on-primary-container: var(--hd-text);
    --secondary-container: var(--hd-selected);
    --on-secondary-container: var(--hd-text);
    --surface: var(--hd-surface);
    --surface-container: var(--hd-sidebar);
    --surface-container-low: var(--hd-canvas);
    --surface-variant: var(--hd-canvas);
    --on-surface: var(--hd-text);
    --on-surface-variant: var(--hd-muted);
    --outline: var(--hd-border-strong);
    --outline-variant: var(--hd-border);
    --error: var(--hd-danger);
    --active: var(--hd-selected);
    --rz-primary: var(--hd-accent) !important;
    --rz-series-1: var(--hd-accent);
    --rz-series-2: var(--hd-chart-secondary);
    --rz-series-3: var(--shop-color-pool);
    --rz-series-4: var(--shop-color-haustech24);
    --rz-text-color: var(--hd-text);
    --rz-text-secondary-color: var(--hd-muted);
    --rz-font-family: var(--hd-font);
    --rz-body-font-size: var(--hd-text-base);
    --rz-border-radius: var(--hd-radius) !important;
    --rz-border-normal: 1px solid var(--hd-border) !important;
    --rz-border-hover: 1px solid var(--hd-border-strong);
    --rz-input-border: 1px solid var(--hd-border-strong);
    --rz-input-border-radius: var(--hd-radius);
    --rz-input-height: var(--hd-control-height);
    --rz-input-padding: 8px 10px;
    --rz-chart-axis-label-color: var(--hd-muted);
    --rz-chart-axis-color: var(--hd-border);
    --rz-grid-header-background-color: var(--hd-canvas);
    --rz-grid-header-color: var(--hd-muted);
    --rz-grid-header-font-size: var(--hd-text-xs);
    --rz-grid-cell-padding: 9px 12px;
    --rz-grid-bottom-border: 1px solid var(--hd-border);
    --rz-grid-stripe-background-color: var(--hd-surface);
    --rz-grid-hover-background-color: var(--hd-info-bg);
    --rz-grid-selected-background-color: var(--hd-selected);
    --rz-pager-padding: 8px 12px !important;
    --rz-tabs-tab-color: var(--hd-muted);
    --rz-tabs-tab-selected-color: var(--hd-accent);
    --rz-dialog-title-background-color: var(--hd-header);
    --rz-dialog-title-color: var(--hd-text);
    --rz-dialog-border-radius: var(--hd-radius-lg);
}
* { box-sizing: border-box; }
html, body { margin: 0; color: var(--hd-text); background: var(--hd-canvas); font: var(--hd-text-base)/1.5 var(--hd-font); }
a { color: var(--hd-accent); }
button, input, textarea, select { font-family: inherit; }
button, a, input, select, textarea { -webkit-tap-highlight-color: transparent; }
:focus-visible { outline: 2px solid var(--hd-accent); outline-offset: 3px; }
.ui-icon { flex: 0 0 auto; vertical-align: middle; display: inline-block; fill: none; stroke: currentColor; stroke-width: 1.65; stroke-linecap: round; stroke-linejoin: round; }
.app-shell { display: grid; grid-template-columns: var(--hd-sidebar-width) minmax(0, 1fr); grid-template-rows: var(--hd-header-height) minmax(0, 1fr); height: 100dvh; overflow: hidden; }
.app-sidebar .menu-toggle { align-self: flex-start; margin: 12px 0 4px 14px; flex: none; }
.app-sidebar { grid-column: 1; grid-row: 2; display: flex; flex-direction: column; min-height: 0; background: var(--hd-sidebar); border-right: 1px solid var(--hd-border); }
.sidebar-navigation { display: flex; flex-direction: column; align-items: stretch; justify-content: flex-start; block-size: auto; min-block-size: 0; gap: 4px; padding: 8px 12px 16px; overflow: auto; flex: 1; }
.navigation-caption { font-size: 10px; font-weight: 650; text-transform: uppercase; letter-spacing: 1.5px; color: var(--hd-muted); padding: 0 12px 12px; }
.sidebar-link { display: flex; flex-direction: row; justify-content: flex-start; align-items: center; gap: 12px; min-height: 42px; padding: 10px 12px; border-radius: var(--hd-radius); background: transparent; color: #514858; text-decoration: none; font-size: var(--hd-text-sm); font-weight: 500; border: 0; width: 100%; text-align: left; white-space: nowrap; margin: 0; box-shadow: none; text-transform: none; cursor: pointer; }
.sidebar-link:hover { background: #ede6ef; color: var(--hd-text); }
.sidebar-link.active { background: var(--hd-selected); color: #4d346b; font-weight: 650; }
.sidebar-link .ui-icon { width: 18px; height: 18px; }
.sidebar-link[href="/Helpdesk/Replies"] { white-space: normal; line-height: 1.35; }
.shop-dot { width: 7px; height: 7px; border-radius: 50%; margin-left: auto; flex: none; }
.shop-ht24 { background: var(--shop-color-haustech24); }
.shop-pool { background: var(--shop-color-pool); }
.navigation-separator { height: 1px; background: var(--hd-border); margin: 17px 10px; }
.sidebar-footer { border-top: 1px solid var(--hd-border); padding: 12px; }
.sidebar-footer form { margin: 0; }
.app-header { grid-column: 1 / -1; grid-row: 1; height: var(--hd-header-height); min-block-size: var(--hd-header-height); block-size: var(--hd-header-height); max-block-size: var(--hd-header-height); display: flex; flex-flow: row nowrap; justify-content: flex-start; align-items: center; flex: none; gap: 18px; padding: 0 24px 0 0; background: var(--hd-header); border-bottom: 1px solid #ded2ef; }
.header-location { display: flex; align-items: center; gap: 12px; font-size: var(--hd-text-sm); }
.header-product, .header-divider { color: #766389; }
.header-account { display: flex; align-items: center; gap: 8px; margin-left: auto; font-size: var(--hd-text-xs); color: #514061; text-decoration: none; }
.icon-button { align-self: center; transform: none; line-height: 1; display: inline-flex; align-items: center; justify-content: center; width: 34px; height: 34px; min-width: 34px; min-height: 34px; inline-size: 34px; block-size: 34px; padding: 7px; border: 1px solid transparent; border-radius: var(--hd-radius); background: transparent; color: var(--hd-text); cursor: pointer; box-shadow: none; margin: 0; }
.icon-button:hover { background: #ffffff80; border-color: #d7c9e6; }
.app-content { grid-column: 2; grid-row: 2; min-height: 0; min-width: 0; overflow: auto; padding: 28px; }
.sidebar-collapsed { grid-template-columns: 68px minmax(0, 1fr); }
.sidebar-collapsed .navigation-caption, .sidebar-collapsed .sidebar-link > span { display: none; }
.sidebar-collapsed .sidebar-link { justify-content: center; padding: 10px; }
.sidebar-collapsed .sidebar-navigation, .sidebar-collapsed .sidebar-footer { padding-left: 8px; padding-right: 8px; }
.sidebar-collapsed .sidebar-navigation { padding-top: 8px; }
.sidebar-collapsed .app-sidebar .menu-toggle { margin-left: 17px; }
.app-content h1, .app-content :is(.administration, .statistics) h1 { font-size: var(--hd-text-title); line-height: 1.25; letter-spacing: -.6px; font-weight: 650; margin: 0 0 24px; }
.app-content h2, .app-content :is(.administration, .statistics) h2 { font-size: var(--hd-text-lg); font-weight: 600; margin: 28px 0 14px; }
.app-content h3 { font-size: var(--hd-text-base); font-weight: 600; }
.eyebrow { font-size: 10px; font-weight: 650; color: var(--hd-muted); text-transform: uppercase; letter-spacing: 1.5px; display: block; margin-bottom: 5px; }
.app-content .hint, .app-content .recipients, .app-content small { color: var(--hd-muted); font-size: var(--hd-text-xs); }
.app-content p { line-height: 1.6; }
.app-content p[role="alert"], .rz-dialog p[role="alert"], .auth-page [role="alert"] { color: var(--hd-danger); background: var(--hd-danger-bg); border: 1px solid #f2d8dd; border-radius: var(--hd-radius); padding: 10px 12px; margin: 10px 0; font-size: var(--hd-text-sm); }
.app-content p[role="status"], .app-content .data-warning { background: var(--hd-info-bg); border: 1px solid var(--hd-border); border-radius: var(--hd-radius); padding: 10px 12px; font-size: var(--hd-text-sm); }
/* Shared controls, including existing native administration forms and Radzen. */
.app-content button:where(:not(.rz-button, .icon-button)), .rz-dialog button:where(:not(.rz-button, .icon-button)), .auth-page button { display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: var(--hd-control-height); min-block-size: var(--hd-control-height); height: auto; block-size: auto; line-height: 20px; margin: 0; padding: 7px 14px; border: 1px solid var(--hd-border-strong); border-radius: var(--hd-radius); background: var(--hd-surface); color: var(--hd-text); font-size: var(--hd-text-sm); font-weight: 550; text-transform: none; cursor: pointer; box-shadow: none; }
.app-content button:where(:not(.rz-button, .icon-button)):hover { background: var(--hd-info-bg); }
.app-content button[type="submit"], .auth-page button { background: var(--hd-accent); border-color: var(--hd-accent); color: #fff; }
.app-content button[type="submit"]:hover, .auth-page button:hover { background: var(--hd-accent-hover); }
.app-shell .rz-button, .rz-dialog .rz-button { min-height: var(--hd-control-height); height: auto; padding: 8px 12px; border-radius: var(--hd-radius); box-shadow: none; text-transform: none; letter-spacing: 0; font-family: var(--hd-font); font-size: var(--hd-text-sm); font-weight: 550; gap: 7px; }
.app-shell .rz-button .ui-icon, .rz-dialog .rz-button .ui-icon { width: 16px; height: 16px; }
.app-shell .rz-button .rz-button-text, .rz-dialog .rz-button .rz-button-text { display: inline-flex; align-items: center; gap: 7px; }
.app-shell .rz-button-text-only, .rz-dialog .rz-button-text-only { background: transparent; }
.app-content label, .app-content .administration label, .auth-page label { font-size: var(--hd-text-sm); font-weight: 500; color: #514858; }
.app-content :is(input, select, textarea):where(:not([type="checkbox"], [type="radio"], [type="file"], [type="hidden"])), .auth-page input { font: var(--hd-text-base)/1.4 var(--hd-font); color: var(--hd-text); background: var(--hd-surface); border: 1px solid var(--hd-border-strong); border-radius: var(--hd-radius); padding: 8px 10px; min-height: var(--hd-control-height); max-width: 100%; box-shadow: none; }
.app-content .rz-form-field :is(input, textarea), .rz-dialog .rz-form-field :is(input, textarea) { border: 0; background: transparent; }
.app-content :is(.rz-dropdown, .rz-multiselect, .rz-datepicker), .rz-dialog :is(.rz-dropdown, .rz-multiselect, .rz-datepicker) { border: 1px solid var(--hd-border-strong); border-radius: var(--hd-radius); background: var(--hd-surface); box-shadow: none; }
.app-content .rz-form-field :is(.rz-dropdown, .rz-multiselect, .rz-datepicker), .rz-dialog .rz-form-field :is(.rz-dropdown, .rz-multiselect, .rz-datepicker) { border: 0; }
.app-content .rz-form-field-content, .rz-dialog .rz-form-field-content { margin-bottom: 0; border-radius: var(--hd-radius); width: 100%; }
.app-content .rz-form-field-label, .rz-dialog .rz-form-field-label { font-size: var(--hd-text-xs); color: var(--hd-muted); }
.app-content input[type="checkbox"], .app-content input[type="radio"] { accent-color: var(--hd-accent); }
.app-content form:not(.sidebar-footer form) { max-width: 100%; }
.app-content form > label { display: flex; flex-direction: column; align-items: flex-start; gap: 7px; margin: 0 0 16px; }
.app-content form > label:has(input[type="checkbox"]) { flex-direction: row; align-items: center; }
.app-content form > label :is(input:not([type="checkbox"]), select, textarea) { width: min(100%, 520px); }
.app-content fieldset, .app-content .administration fieldset { border: 1px solid var(--hd-border); border-radius: var(--hd-radius-lg); padding: 18px; margin: 16px 0; background: var(--hd-surface); }
.app-content legend { font-size: var(--hd-text-sm); font-weight: 600; padding: 0 6px; }
.app-content :is(.administration,.statistics) { height: auto; overflow: visible; padding: 0; }
.app-content .administration .columns { gap: 12px; }
.app-content .administration :is(input, textarea, select) { border-color: var(--hd-border-strong); border-radius: var(--hd-radius); }
.app-content .administration > label > textarea { max-width: 100%; }
.app-content table:not(.rz-grid-table) { width: 100%; border-collapse: collapse; margin: 16px 0; font-size: var(--hd-text-sm); }
.app-content table:not(.rz-grid-table) :is(th,td) { padding: 11px 12px; border-bottom: 1px solid var(--hd-border); text-align: left; }
.app-content table:not(.rz-grid-table) th { color: var(--hd-muted); background: var(--hd-surface); font-size: var(--hd-text-xs); font-weight: 600; }
.settings-tiles { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(100%, 280px), 1fr)); gap: 16px; }
.settings-tile { display: flex; align-items: flex-start; gap: 14px; padding: 20px; border: 1px solid var(--hd-border); border-radius: var(--hd-radius-lg); background: var(--hd-surface); text-decoration: none; color: var(--hd-text); }
.settings-tile:hover, .settings-tile:focus-visible { border-color: var(--hd-accent); background: var(--hd-info-bg); }
.settings-tile > .ui-icon { flex: none; color: var(--hd-accent); margin-top: 2px; }
.app-content .settings-tile h2 { margin: 0 0 8px; font-size: var(--hd-text-lg); }
.app-content .settings-tile p { margin: 0; color: var(--hd-muted); font-size: var(--hd-text-sm); }
.settings-back { display: inline-flex; margin-bottom: 18px; font-size: var(--hd-text-sm); text-decoration: none; }
.app-content .administration .category-table :is(th, td) { padding: 4px 10px; vertical-align: middle; }
.app-content .administration .category-table :is(input:not([type="checkbox"]), button) { box-sizing: border-box; height: 32px; block-size: 32px; min-height: 32px; min-block-size: 32px; padding: 4px 9px; line-height: 22px; margin: 0; }
.app-content .category-table { margin: 8px 0; }
.settings-section-header { margin-bottom: 12px; }
.app-content .settings-section-header h1 { margin-bottom: 8px; }
.app-content .settings-section-header p { margin: 0; }
.app-content .settings-section-header .settings-back { margin-bottom: 10px; }
.app-content .administration > p { margin: 6px 0; }
.app-content .category-table td:first-child { width: 55%; }
.app-content .category-table input:not([type="checkbox"]) { width: 100%; min-width: 180px; margin: 0; }
.category-table code { font-size: var(--hd-text-xs); color: var(--hd-muted); }
.new-category { margin-top: 20px; }
.new-category summary { cursor: pointer; font-weight: 550; }
/* Ticket workspace and retained drawer. */
.app-content:has(.ticket-workspace) { overflow: hidden; }
.ticket-workspace { background: transparent; }
.ticket-workspace-columns { display: flex; gap: 20px; height: 100%; min-height: 0; }
.ticket-workspace-columns > .mainContainer { min-width: 0; flex: 1; width: 100%; }
.workspace-surface { min-height: 0; height: 100%; display: flex; flex-direction: column; }
.app-content .inbox { gap: 20px; }
.app-content .workspace-head { gap: 16px; }
.app-content .workspace-head h1 { margin: 0; }
.app-content .workspace-actions { gap: 8px; }
.app-content .workspace-actions .rz-button:not(:last-child) { background: var(--hd-surface); color: var(--hd-muted); border: 1px solid var(--hd-border); }
.app-content .filters { gap: 10px; background: var(--hd-surface); border: 1px solid var(--hd-border); padding: 14px; border-radius: var(--hd-radius-lg); }
.app-content .filters .rz-form-field, .app-content .filters .rz-form-field.category-filter { width: 150px; }
.app-content .filters .rz-form-field:first-child { width: 230px; flex: 1; min-width: 180px; }
.app-content .filters label { font-size: var(--hd-text-xs); font-weight: 400; }
.app-content .ticket-grids { gap: 24px; }
.app-content .ticket-grid-section, .app-content .follow-ups { gap: 10px; }
.app-content .ticket-grid-section h3 { display: flex; align-items: center; gap: 8px; margin: 0; font-size: var(--hd-text-sm); }
.ticket-grid-section h3::before { content: ''; display: inline-block; width: 7px; height: 7px; border-radius: 50%; background: var(--shop-color-haustech24); }
.ticket-grid-section[data-mailbox="pool@difi.at"] h3::before { background: var(--shop-color-pool); }
.app-content .rz-data-grid { border: 1px solid var(--hd-border) !important; border-radius: var(--hd-radius-lg) !important; background: var(--hd-surface); }
.app-content .rz-grid-table { border-collapse: separate; margin: 0; }
.app-content .rz-grid-table thead th { font-size: var(--hd-text-xs); color: var(--hd-muted); background: var(--hd-canvas); font-weight: 550; padding: 9px 8px; border-right: 0; }
.app-content .rz-grid-table td { border-right: 0; font-size: var(--hd-text-xs); padding: 8px 12px; height: var(--hd-grid-row-height); }
.app-content .rz-grid-table .rz-data-row { background: var(--hd-surface); }
.app-content .rz-grid-table .rz-data-row:hover { background: var(--hd-info-bg); }
.app-content .rz-grid-table .rz-data-row td:first-child { border-left: 3px solid var(--ticket-status-color, transparent); }
.ticket-status { background: var(--ticket-status-color, var(--hd-info-bg)); border-radius: 4px; padding: 3px 6px; font-size: 11px; color: var(--hd-text); display: inline-block; white-space: nowrap; }
.app-content .number { font-variant-numeric: tabular-nums; font-weight: 600; }
.app-content .unread-dot { color: var(--hd-accent); font-size: 10px; }
.app-content .ticket-head { padding: 0 0 16px; background: transparent; }
.app-content .ticket-head h6 { font-size: var(--hd-text-lg); font-weight: 600; }
.app-content .ticket-head-status .header-status { border-radius: var(--hd-radius); font-size: var(--hd-text-sm); }
.app-content .helpdesk-tabs .rz-tabview-nav { border-bottom: 1px solid var(--hd-border); background: transparent; gap: 20px; }
.app-content .helpdesk-tabs .rz-tabview-nav li a { font-size: var(--hd-text-sm); text-transform: none; letter-spacing: 0; padding: 10px 0; }
.app-content .helpdesk-panels { padding: 20px 0 0; }
.app-content .ticket-composer footer { padding: 12px 0; }
.app-content .ticket-composer .rz-textarea { min-height: 160px; }
.app-content .ticket-metadata { gap: 18px; background: var(--hd-canvas); border: 1px solid var(--hd-border); border-radius: var(--hd-radius); padding: 16px; }
.app-content .ticket-workspace-columns > .detailContainer { flex: 0 0 0; width: 0; inline-size: 0; }
.app-content .ticket-workspace-columns > .detailContainer.active { flex: 0 0 55%; width: 55%; inline-size: 55%; }
.app-content .ticket-workspace-columns:has(> .detailContainer.active.fullScreen) > .mainContainer { flex: 0 0 180px; inline-size: 180px; min-inline-size: 180px; }
.app-content .ticket-workspace-columns > .detailContainer.active.fullScreen { flex: 1; width: auto; inline-size: auto; }
.app-content .detailContainer > article { padding: 20px; background: var(--hd-surface); border: 1px solid var(--hd-border); border-radius: var(--hd-radius-lg); }
.app-content .detailContainer > article > header { padding: 0 0 16px; border-bottom: 1px solid var(--hd-border); margin-bottom: 20px; }
.app-content .detailContainer > article > header nav { display: flex; align-items: center; gap: 10px; }
.app-content .detailContainer > article > header h6 { font-size: var(--hd-text-sm); font-weight: 550; margin: 0; flex: 1; }
.app-content .detailContainerButton { position: fixed; right: 12px; bottom: 20px; inset-inline-end: 12px; background: var(--hd-header); z-index: 10; }
.app-content .detailContainerButton.hidden, .app-content .ticket-workspace-columns:has(> .detailContainer.active) .detailContainerButton { display: none; }
/* Dialogs and reporting share the same surface and spacing language. */
.rz-dialog { border: 1px solid var(--hd-border); border-radius: var(--hd-radius-lg); box-shadow: 0 12px 48px #17131b20; font-family: var(--hd-font); }
.rz-dialog-titlebar { background: var(--hd-header); padding: 18px 24px; }
.rz-dialog-title { font-size: 18px; font-weight: 600; }
.rz-dialog-content { padding: 24px; }
.rz-dialog .dialog-actions { border-top: 1px solid var(--hd-border); margin-top: 10px; gap: 8px; }
.rz-dialog :is(h6, summary) { color: var(--hd-text); }
.app-content .kpis { gap: 14px; margin-top: 20px; }
.app-content .kpi-card { background: var(--hd-surface); border: 1px solid var(--hd-border); border-radius: var(--hd-radius-lg); box-shadow: none; padding: 18px; }
.app-content .kpi-title { font-size: var(--hd-text-xs); color: var(--hd-muted); }
.app-content .kpi-value { font-size: 28px; font-weight: 600; letter-spacing: -.7px; }
.app-content .statistics-filters { background: var(--hd-surface); border: 1px solid var(--hd-border); padding: 14px; border-radius: var(--hd-radius-lg); }
.auth-page { min-height: 100dvh; display: grid; place-items: center; padding: 24px; }
.auth-card { width: min(100%, 420px); background: var(--hd-surface); border: 1px solid var(--hd-border); border-radius: 14px; overflow: hidden; }
.auth-brand { background: var(--hd-header); padding: 24px 28px; font-size: 20px; font-weight: 650; letter-spacing: -.4px; }
.auth-body { padding: 28px; }
.auth-body h1 { font-size: 22px; margin: 0 0 8px; font-weight: 650; }
.auth-body > p { color: var(--hd-muted); font-size: var(--hd-text-sm); margin: 0 0 24px; }
.auth-page label { display: flex; flex-direction: column; gap: 7px; margin-bottom: 16px; }
.auth-page input, .auth-page button { width: 100%; }
.auth-page button { margin-top: 8px; }
@media (prefers-reduced-motion: reduce) { *, *::before, *::after { scroll-behavior: auto !important; transition: none !important; animation: none !important; } }
.app-shell *, .rz-dialog, .rz-dialog-wrapper, .rz-dialog * { animation: none !important; transition: none !important; }
@media (max-width: 1100px) {
    .app-content { padding: 20px; }
    .app-header { padding-right: 20px; }
    .app-content .workspace-head { flex-wrap: wrap; }
}
@media (max-width: 760px) {
    .app-shell, .app-shell.sidebar-collapsed { grid-template-columns: minmax(0, 1fr); }
    .app-sidebar { position: fixed; top: var(--hd-header-height); bottom: 0; width: var(--hd-sidebar-width); z-index: 30; box-shadow: 8px 0 20px #17131b12; }
    .sidebar-collapsed .app-sidebar { display: flex; bottom: auto; width: 60px; height: 60px; box-shadow: none; }
    .sidebar-collapsed .app-sidebar :is(.sidebar-navigation, .sidebar-footer) { display: none; }
    .app-header { padding: 0 12px 0 0; gap: 8px; }
    .header-product, .header-divider, .header-account span { display: none; }
    .app-content { grid-column: 1; padding: 76px 12px 16px; }
    .app-content h1, .app-content :is(.statistics,.administration) h1 { font-size: 21px; }
    .app-content .filters .rz-form-field, .app-content .filters .rz-form-field.category-filter { flex: 1 1 135px; width: auto; }
    .app-content .workspace-actions { gap: 6px; }
    .app-content .workspace-actions .rz-button { font-size: 12px; padding: 7px 9px; }
    .app-content .ticket-workspace-columns { gap: 0; }
    .app-content .ticket-workspace-columns:has(> .detailContainer.active) > .mainContainer { display: none; }
    .app-content .ticket-workspace-columns > .detailContainer.active { flex: 1; inline-size: 100%; width: 100%; inset-inline-start: 0; }
    .app-content .detailContainer > article { padding: 14px; }
    .app-content .helpdesk-tabs .rz-tabview-nav { gap: 12px; }
    .app-content .helpdesk-tabs .rz-tabview-nav li a { font-size: 12px; }
    .app-content table:not(.rz-grid-table) { display: block; overflow: auto; }
    .rz-dialog { width: calc(100vw - 20px) !important; max-width: calc(100vw - 20px) !important; }
    .rz-dialog-content { padding: 16px; }
    .app-content .statistics-filters .rz-form-field { width: 100%; }
    .auth-page { padding: 16px; }
}
/* User-supplied transparent SVG: preserve the original aspect ratio. */
.header-logo { display: block; text-decoration: none; flex: none; }
.brand-logo { display: block; width: 190px; height: auto; object-fit: contain; }
.auth-brand .brand-logo { width: 230px; max-width: 100%; margin: 0 auto; }
@media (max-width: 760px) {
    .header-logo .brand-logo { width: 145px; }
    .app-header .header-location { display: none; }
}

/* Compact header controls leave room for meaningful column names. */
.app-content .rz-grid-table th .rz-column-title { padding: 0; }
.app-content .rz-grid-table th .rz-grid-filter-icon { font-size: 16px; min-width: 18px; width: 18px; padding: 0; margin: 0 2px; }
.app-content .rz-grid-table th .rz-column-title-content { font-size: 11px; }
.app-content .rz-grid-table th:first-child, .app-content .rz-grid-table td:first-child { padding-left: 8px; }

.header-brand { width: var(--hd-sidebar-width); padding-left: 17px; }
@media (max-width: 760px) {
    .header-brand { width: 166px; padding-left: 12px; }
}

.app-shell button::after, .app-shell .rz-tabview-nav a::after, .rz-dialog button::after { content: none; }

.app-content .rz-form-field :is(.rz-textbox, .rz-textarea, .rz-dropdown, .rz-multiselect, .rz-datepicker),
.rz-dialog .rz-form-field :is(.rz-textbox, .rz-textarea, .rz-dropdown, .rz-multiselect, .rz-datepicker) { width: 100%; min-width: 0; }
.app-content .settings-form { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; max-width: 880px; }
.app-content .settings-form > label { margin: 0; }
.app-content .settings-form > label :is(input:not([type="checkbox"]),select,textarea) { width: 100%; }
.app-content .settings-form > button { justify-self: start; align-self: end; }
.waiting .ui-icon, .reply-overdue .ui-icon { width: 12px; height: 12px; }
@media (max-width: 760px) {
    .app-content .settings-form { grid-template-columns: minmax(0, 1fr); }
    .app-content .ticket-head { flex-wrap: wrap; }
    .app-content .ticket-head > div:first-child { flex: 1 1 100%; }
    .app-content .ticket-head-status { width: 100%; flex-direction: row; align-items: center; justify-content: space-between; }
    .app-content .ticket-composer .grid { grid-template-columns: minmax(0, 1fr); }
    .app-content .ticket-composer .grid > div { grid-column: 1; min-width: 0; }
}

.app-content :is(.ticket-grid-section, .follow-ups) .rz-data-grid {
    height: min(44vh, max(112px, calc(var(--hd-grid-row-height) * var(--hd-grid-rows, 0) + 64px)));
    min-height: 0;
    overflow: auto;
    flex: 0 1 auto;
}
.app-shell .rz-button.rz-button-sm, .rz-dialog .rz-button.rz-button-sm {
    min-height: var(--hd-control-small);
    height: var(--hd-control-small);
    padding: 4px 8px;
}

.receipt-body { white-space: pre-wrap; overflow-wrap: anywhere; }
.receipt-placeholders { display: grid; grid-template-columns: max-content minmax(0, 1fr); gap: 4px 12px; font-size: var(--hd-text-sm); }
.receipt-placeholders dd { margin: 0; }
.receipt-preview { margin: 12px 0; }
.receipt-preview summary { cursor: pointer; }
.integration-tabs { display: flex; gap: 6px; margin: 16px 0; border-bottom: 1px solid var(--hd-border); padding-bottom: 10px; }
.app-content .integration-tabs [aria-selected="true"] { background: var(--hd-selected); color: var(--hd-accent); }
.integration-panel { max-width: 1100px; }
.integration-heading, .integration-shop { display: flex; gap: 16px; align-items: center; justify-content: space-between; }
.integration-heading h2 { margin: 0; }
.integration-shop { padding: 14px; margin: 12px 0; border: 1px solid var(--hd-border); border-radius: var(--hd-radius); background: var(--hd-surface); }
.integration-shop p { margin: 4px 0; overflow-wrap: anywhere; }
.integration-panel .action-row { display: flex; gap: 8px; flex-wrap: wrap; }
.integration-form { margin: 20px 0; padding: 18px; border: 1px solid var(--hd-border); border-radius: var(--hd-radius); }
.integration-form :is(h3, p, .action-row) { grid-column: 1 / -1; }
@media (max-width: 700px) { .integration-shop { align-items: flex-start; flex-direction: column; } }
.office-period { display: flex; align-items: center; gap: 6px; }
.app-content .administration .office-period input { width: 110px; margin: 0; }

.ticket-grid-section tr.active-ticket > td { background: var(--hd-selected); }

.authenticator-panel { margin-top: 30px; max-width: 900px; }
.authenticator-panel .action-row { display: flex; gap: 8px; flex-wrap: wrap; }
.recovery-codes { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 8px; padding: 12px; list-style: none; border: 1px solid var(--hd-border); }
.reason-search { display: block; margin: 12px 0; }
.reason-groups { display: grid; gap: 8px; margin: 12px 0; }
.reason-group { border: 1px solid var(--hd-border); border-radius: var(--hd-radius); background: var(--hd-surface); }
.reason-group > summary { cursor: pointer; padding: 10px 12px; font-weight: 550; }
.reason-group > summary span { color: var(--hd-muted); font-weight: 400; }
.app-content .administration .reason-group table { margin: 0; }
.reason-editor { margin: 16px 0; }
.reason-editor > summary { cursor: pointer; font-weight: 550; }